About Us

What sets A Step Above Flooring apart from other flooring companies is simple - other flooring companies have simply lost focus on the value of the customer.  We have not.  Many area big box stores offer bargain prices for their products; however, the quality of their installation is substandard.  Other Cincinnati area flooring company dinosaurs have fancy showrooms, but only offer over-the-top pricing.  A Step Above Flooring’s main focus is to provide you the outstanding service you deserve, while going a step beyond with affordable pricing matched with extraordinary quality.  Our commitment is to amaze you with an overall flooring experience to talk about for years to come.

Our philosophy is if we can’t meet your expectations, we don’t deserve your business.  We want to know our customers and prefer hands-on consultation with us (the owners), ensure expert installation and provide on-time delivery – a “traditional” approach that we feel is rarely practiced anymore.

We have long-standing relationships with our installation crews who have over 20 years experience in commercial and residential flooring installation, maintenance and restoration.  A testament to the level of service and quality you will receive when you choose us for your project is our high level of commitment to you.

We offer exceptional pricing for both commercial and residential building.  Whether it’s carpet, hardwood, tile, vinyl, laminate or custom area rugs, we guarantee to provide the highest quality, individualized service for your flooring experience. 

Carpet Hardwood Showroom

Our Showroom

Martin Dickhaus has been in the flooring business for over 30 years.  Martin, also known as “Ice,” is well respected in the design and building industry and over the years has built a diverse and loyal client base.  His professionalism and personality are the reasons his clients continue to pursue ongoing business relations with him at A Step Above Flooring & Installation.

John Alford has over 20 years experience in the flooring trade.  John was awarded the 2010 Best Residential NWFA (National Wood Flooring Association) Wood Floor of the Year award.  John’s knowledge and craftsmanship have earned him the privilege to travel to St. Louis, MO as a certified instructor for installation and sand and finished hardwood.

Our roots run deep in experience with top-notch craftsmanship... 

We are proud to support our community...

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