About

Our Mission

Our Philosophy

Kitchen flooring

What sets A Step Above Flooring apart from other flooring companies is simple - other Cincinnati flooring companies have simply lost focus on the value of the customer.  We have not.  Many area big box stores offer bargain prices for their products; however, the quality of their installation is substandard.  Other Cincinnati area flooring company dinosaurs have fancy showrooms, but only offer over-the-top pricing.  A Step Above Flooring’s main focus is to provide you the outstanding service you deserve, while going a step beyond with affordable pricing matched with extraordinary quality.  Our commitment is to amaze you with an excellent flooring purchase and installation that you will talk about for years to come.

We offer exceptional pricing for both commercial and residential building.  Whether it is carpet, hardwood, tile, vinyl, laminate or custom area rugs, we guarantee to provide the highest quality, individualized service for your flooring experience.

 

We are the best flooring installers in the Southwest Ohio/Northern Kentucky area.

If you are ready to take your floors a Step Above, reach out to us now!

Overview of flooring in a kitchen

At A Step Above Flooring, we live by a simple philosophy: your satisfaction is our priority. We take the time to get to know our customers, providing a hands-on, personal consultation process. Our commitment to excellence ensures you receive an expert installation, and we guarantee on-time delivery - a traditional approach that's rarely practiced nowadays.

Marty Dickhaus
Marty Dickhaus

Meet Our Expert Flooring Team

We have long-standing relationships with our installation crews who have over 20 years experience in commercial and residential flooring installation, maintenance and restoration.  A testament to the level of service and quality you will receive when you choose us for your project is our high level of commitment to you.

Martin Dickhaus has been in the flooring business for over 30 years.  Marty, also known as “Ice”, to his family, friends and co-workers, is well respected in the design and building industry and over the years has built a diverse and loyal client base. 

Marty is a true Cincinnati Reds fan, a Cincinnati Bearcats fan, and tries very hard to be a true Bengals fan! He would love to say that he prefers long walks and coffee, but that would be further from the truth. Give him a grill (or smoker), the grandkids playing in the backyard, and a cool summer evening anytime... 

Our roots run deep in experience with top-notch craftsmanship...

 

We are the best flooring installers in the Southwest Ohio/Northern Kentucky area.

If you are ready to take your floors a Step Above, reach out to us now!

Laundry room

Certified Wood Flooring Experts

Our Recognition and Accreditations

We are privileged to be members of The National Wood Flooring Association, an organization that provides members with education and training, as well as representing all sectors of the hardwood flooring industry. As members of the NWFA, we keep current in the flooring installation industry developments and have information readily at hand regarding industry-standard guidelines and technical support. The NWFA also provides opportunities for hands-on training to advance skills and connect with other wood flooring professionals.

We are also a member of Angie's List and continually maintain an A Rating from Angie's List.  In 2013 and 2014, we were recognized as Best of Houzz on www.houzz.com, a creative site that offers exceptional design ideas.  Finally, in support of our local community, we are also members of the West Chester Chamber of Commerce and the Cincinnati Chamber of Commerce.  Both organizations provide unique opportunities for businesses to network with each other and benefit the local communities that surround the Cincinnati/Tri-State area. 

We are the best flooring installers in the Southwest Ohio/Northern Kentucky area.

If you are ready to take your floors a Step Above, reach out to us now!